Kindness is the K in Alison Wood Brooks's TALK Framework, and she defines it precisely — it's made of two components. First, respectful language: don't make the other person feel othered, bullied, or small. Second, responsive listening: put in visible effort to hear them and show that you heard. Active Listening is the mechanism; Kindness is the intent behind it.
Kindness
Connected (5)
- Active Listening Linked both ways · References
- Alison Wood Brooks Links to · Learning
- How to bet on yourself (without venture capital) Linked from · Learning
- How to Communicate With Confidence & Ease (From Harvard Business School's #1 Professor) Linked from · Learning
- TALK Framework Linked both ways · References