CEO OS
References ·April 12, 2026 ·reference

Pricing Levers

Framework from Gokul Rajaram for thinking about pricing as a set of independent dials rather than a single number: unit of value, packaging tiers, price metric, discount structure, contract length, and outcome vs input framing. The point is that pricing changes are almost never "raise the price" — they're rebalancing which lever carries the most weight. Directly informing SupportWire pricing work.

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