Who they are
Karthik Kamalakannan is the founder and CEO of Skcript, based in India, and the operator behind FeatureOS (product feedback, roadmap, and changelog) and SupportWire (AI-powered customer support). Design-obsessed, product-led, and opinionated about craft — he runs a small team with a high bar, treating every surface a customer touches as part of the brand. This vault is his operating system.
Core Ideas
- Taste as a competitive advantage — caring more than anyone else in the category
- Small teams, high standards — grow output per person, not headcount
- Distribution > features — the bottleneck at Skcript is getting great products seen
- Build in public, think in private
Related
- FeatureOS — primary revenue product, $15K MRR and profitable
- SupportWire — parallel serious bet, pre-launch
- John Bosco — team member at Skcript