Who they are
Julia Minson is an associate professor at the Harvard Kennedy School who studies conflict resolution and the language of disagreement. She is a co-developer of the Receptiveness Framework with Hanne Collins and Mike Yeomans — research showing that specific linguistic moves make people dramatically more willing to stay in a hard conversation. Her work is especially relevant to leaders navigating political, moral, or status-loaded disagreements.
Core Ideas
- Receptiveness Framework — Acknowledgement, Affirmation, positive framing, Division of Self
- Conversation Repair — recovering after rupture
Related
- Hanne Collins — collaborator
- Mike Yeomans — collaborator